Returns
Seaport Return & Exchange Policy
We want you to love your Seaport purchase. If something isn't right, we're here to make it easy.
Eligibility
- Return window: 60 days from the date of purchase
- Condition: Items must be unworn, unwashed, and have original Seaport tags attached
- Defective items: If you received a defective item, we'll replace it or issue a full refund
How to Start a Return or Exchange
- Email us at hello@seaportbrand.com with "Return" or "Exchange" in the subject line
- Include your order number, the item(s) you're returning or exchanging, and the reason
- We'll reply with a prepaid return shipping label and instructions
Return Shipping
- Free return shipping on all eligible returns — we'll provide a prepaid label
Refunds
- Once we receive your return, we'll process your refund within 30 days
- Refunds are credited back to your original payment method
- Original outbound shipping fees are non-refundable
Exchanges
- We'll ship your replacement as soon as we receive your returned item
- If the item you want is out of stock, we'll issue a refund instead
Questions?
Reach us anytime at hello@seaportbrand.com — we're happy to help.
Urban Coastal Apparel
Seaport® was born on the waterfront in Boston’s Seaport District — Inspired by Boston Harbor and the coastal lifestyle around it, Seaport was created to produce high-quality apparel rooted in place and heritage.
Our defining marks
A defining part of the brand is our SP Authentic Gear® badge and was Inspired by maritime insignia and harbor crew gear. Seaport® and SP Authentic Gear® are federally registered trademarks.
Our Kiosk
Our kiosk at 1 Boston Fish Pier is where the brand started - a small and seasonal waterfront setup where people can see and feel the product.
Retail Partnerships
Seaport® is available through a growing network of retail partners across Boston and New England. For retail inquiries, contact us at hello@seaportbrand.com