Returns
Seaport Return & Exchange Policy
We want you to love your Seaport purchase! If for any reason you’re not completely satisfied, we’re here to help.
Our Policy
• Eligible Items: We accept returns or exchanges for merchandise purchased through our online store.
• Condition: Items must be new, unworn, and with Seaport merchandise tags still attached.
• Defective Items: If you received defective merchandise, we’re happy to assist with a replacement or refund.
• Return Window: Returns and exchanges are accepted within 60 days of purchase.
How to Initiate a Return or Exchange
1. Email Us
• Send an email to hello@seaportbrand.com with “Return” or “Exchange” in the subject line.
• Include your order number, the items you wish to return or exchange, and the reason for the return.
2. Ship Your Items
• After contacting us, we’ll provide instructions on how to send your merchandise back.
3. Processing Time
• Once we receive your return, we will process your refund or exchange within 30 days. Refunds will be credited back to your original payment method.
Important Notes
• Shipping Costs: Original shipping fees are non refundable.
• Exchanges: If you’re exchanging an item, we’ll ship your replacement as soon as we receive your returned merchandise.
If you have any questions, don’t hesitate to reach out at hello@seaportbrand.com. We’re happy to assist!